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So, let's talk about why I like Sweet Art and why you should go there. First, the ingredients -- organic & local whenever possible. Love, love the commitment to unadulterated ingredients! Second, the baked goods are very, very good. We ordered 2 dozen frosted, flower-shaped sugar cookies, a dozen vanilla cupcakes with pink butter cream frosting, a dozen chocolate cupcakes with chocolate frosting, and, finally, a "Best of Both Worlds" cake - a cake with alternate layers of chocolate and vanilla held together and topped with chocolate butter cream frosting. Yes, yes, yes! All very tasty, very delightful, made from scratch products. Third, the place has an awesome vibe. It's the kind of place that, from the moment you walk in, it envelops and you become part of the surroundings - the warmth, the sounds, the sights, the smells. Very nice. Very chill. Very telling.
The bad news? The service was just okay. The staff offered no assistance in helping me to plan my order for the party (Fortunately, I had a vague idea of what I wanted when I went in ~ they do have a great website ~ but having had some additional suggestions would have been nice) and the counter service was super, super slow (I'm not expecting drive-thru service but jeez! The owner just stood there, seemingly irritated & disinterested in my situation as I waited and waited, and did nothing to assist the lost person at the counter waiting on me). Bottom line: If I had come in to buy a $3.00 cupcake, I would have lived with $3.00 customer service. But, because I spent some time making the decision to buy here and I spent a lot of my hard-earned money shopping here, I guess I expected a little more effort on their part.
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